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Fleet Telematics: What Upgrades Do You Need To Learn?

fleet telematics

Change is the only thing constant with fleet telematics. As the latest in technology is rapidly rising, the changing process of its use is also happening at the same time. Therefore, new trends will always be imminent.

High-speed Networks

With the upgrade in the technology of fleet telematics into 4G and 3G networks, faster download of data and bigger bandwidth are benefited from the high-speed network provider. An upgrade to a more rapid network must mean added data sets for a similar monthly rate. Along with upgrading, real-time driver and security coaching, productivity, fuel tools and fleet maintenance are only at the same cost.

Larger Tablet and Smartphone Coordination

When iPad was launched, the different types of tablets have been a major standard. This is why telematics has been more coordinated with tablets and their infinite equivalent like the smartphones. Because of its vehicle, job dispatch, tracking of location and available diagnostics data, dispatchers and fleet managers can come up with a real-time decision that may assist the business to lessen the danger of speed-related incidents, lower the fuel charges and limit the cost of maintenance.

Implementation Programming Interface

Running a fleet requires not just one system. Numerous systems contribute more information throughout the platforms, thus, making the data become more potent. This is the reason behind the increasing popularity of Application Programming Interface that has the capability to combine several third-party applications. Through the integration of vehicle diagnostic information and GPS location into the software applications such as fleet management, dispatching and asset management, the fleet managers may run well the gathering of data and receive faster insights.

Telematics data may also be combined into the back-office systems or the P systems to enhance the functional analysis and workflows in the departments beyond the fleet like the customer services, accounting, human resources and operations. Route programming software, monitoring of temperature, security, video capture, tire pressure, data analytics and sensors may be included in the current telematics solutions.

Yard Navigation

For vehicles that are serving customers using the expansive properties, such as construction sites or yards, the drivers must be aware of not only the street address to reach the correct location. Other sites have several access points and various exits and entries. Other companies are firm about the way their trucks get to and leave their companies. Nowadays, turn-by-turn directions via audio can guide the drivers an accurate location along with beneficial advice adjusted to the particular company they serve. This enhances the time of deliveries while lessening the occurrence of accidents, problems with native residents and lost drivers.

Today, even the telematics technology uses the social media to transmit an automatic GPS address update to Facebook or Twitter for the followers to be informed if the truck is within their location while at the same time meeting the needs of their followers to earn new clients. The more social media are combined to be utilized, the more likely for the business to find ways which location data can attract more employees and clients.

Fortem Security Software – Designed To Protect


When companies look for security software to protect facilities, information and assets, they try to find one powerful enough to deal with all perceived threats. There are many available security software suites robust enough to meet the demands of small and maybe even medium sized companies. But when it comes to really large companies, especially those dispersed over a wide area, it takes really powerful and specialized software to be up to the task. Fortem Omnipresence 3D software is designed to manage the security requirements of medium to very large companies. You can access lots of security-related information at this site.

Features Of The Fortem Omnipresence 3D Software

The Fortem Omnipresence 3D software manages to increase operator efficiency by doing exactly what software are supposed to do: eliminate the need for most manual inputs to free up the operator for decision making functions on the fly. The software package provides real time intelligence and analytics to help the operator make fully informed decisions, avoid costly errors, and expedite response to any security incident. Best of all, the software package is compatible with most major brands of security equipment. This means you will likely not need to replace existing equipment to upgrade security management through Fortem Omnipresence 3D.

With this security software suite, you are given the ability to configure indoor and outdoor maps of your buildings and areas of interest in 2D or 3D. These maps will display how your surveillance equipment, alarms, and other devices are installed. Even details like the effective range and field of view of each camera, and security incidents can be tracked. Each of the security technologies you are using such as access control, sonar, radar, video surveillance & recording, license plate recognition, geographic information systems, fire alarm and monitoring systems, and intrusion detection systems, are integrated. With this sort of integration you can view real-time and historical information to better manage resources such as personnel, vehicles and equipment to contain security incidents.

In responding to security incidents, the software allows you to instantly identify and stream video cameras onsite to obtain the best view of the cause of an alarm. You can redirect (pan or tilt) cameras to get a better view of suspicious persons and vehicles and you can even superimpose live or archived video on the 3D map.

Tracking of suspicious activities can be done remotely, so suspects can be tracked even in unfamiliar areas. You can re-assign resources from one site to the other as the situation demands and remotely investigate performance issues as well as internal and external threats.


Fortem Omnipresence 3D software has more than enough capability to handle medium sized facilities such as colleges with up to 12 buildings, 400 doors, 400 cameras, intrusion detection, license plate recognition, and access control systems. It is also suitable for use in airports which require tracking and control of more than a thousand video cameras, access control through hundreds of doors and fire detection systems.

The software package can also handle nationwide integration of dozens of military bases and command centers. It can track up to a thousand buildings, thousands of cameras, a million personnel, etc. Fortem Omnipresence 3D can handle the security management requirements of the largest companies.

Multi Touch Wall – A Powerful Business Tool

multi touch wall

Many of us became aware of what a multi touch wall is when CNN used them in the coverage of the American elections of 2008. Suddenly the presenter was able to use touches and gestures to summon live data feeds and other information of interest to the viewer. The viewers were mesmerized and Mostly as an offshoot of the awe that the multi touch wall inspired, even today they are still used TV news programs, most often to project weather maps.

In the seven years since then, there have developed more uses for multi touch walls. Businessmen found that they almost effortlessly attracted much sought after interaction with clients. Thus trade shows and product showrooms had a few of them to showcase the most important information, products and services. Professionals found large format touch screens ideal for making presentations and for collaborating on certain projects. Real estate professionals discovered these large multi touch screens facilitate simultaneous interaction between sales agents, buyers and builders, thus making their operations more efficient.

To take advantage of the increased demand, manufacturers, some of whom may even be members of progressive organizations such as the International Electronics Manufacturing Initiative have enhanced the capabilities of multi touch screen walls. They are now available in a range of sizes, starting from over 40 inches to really large ones exceeding 80 inches in size. Many of them offer support for more than 40 simultaneous touch points and there are models which support up to 60. Security in these new touch screens have also been enhanced to make them virtually vandal proof; you can lock access to monitor ports and start buttons.

The latest multi touch walls can easily connect plug-in or connect wirelessly with laptops, desktops and most smart devices. As far as connectivity is concerned usual choices almost always include Ethernet, WiFi, RFID and Bluetooth, which should cover almost all requirements. This makes it easy to access data and apps from a variety of external devices. Connectivity is completed by the ability to make instant data updates; something that those in sales understand the importance of. Think about real-time price and special offer updates.

Since not all applications of large multi touch screens are indoors, many models are built tough with some manufacturers using aircraft-grade aluminum on the chassis. Some models even have tempered glass tops to handle most types of abuse from users, with the possible exception those from people determined to do intentional damage. Dust and smudge resistance is another common feature on such new screens. Image clarity have also improved quite a lot, with most large touch screens now offering a choice of either full HD or high resolution 4K displays.

The real power comes from improved software. New large touch screens are compatible with a host of graphics, content management, gesture customization, and web management software. And as in every other modern gadget, there are lots of apps you can install to improve its performance.

With lots of useful and ever improving features multi touch walls have become one of the most powerful tools in the modern businessman’s arsenal.

Predictive Dialer System Helps Agents Meet Quotas

predictive dialer system available

Outbound call center agents are really just salesmen; they just their trade over phone lines  instead of going door to door.  As such they are hired to conduct marketing campaigns.  Now every campaign will have an objective and it is usually measurable in terms of sales figures.  While receiving campaign targets is usual practice, it still takes a lot of effort on the part of individual call center agent to reach them.

If we analyze their situation, outbound call center agents must have one of the hardest tasks in sales.  They have to communicate with people who consider telephone solicitations as intrusions into their privacy. Since they are making cold calls, they cannot expect the client at the other end of the line to be receptive – they have to convince them to be receptive to the service or product they are offering.  Worse, they are doing it without the benefit of face-to-face contact; it is quite easy to hang up on a person one does not know offering who is offering a product one may not be interested in.  The outbound call center agent has just a few seconds to catch the client’s interest.  This is a situation that organizations like the Contact Center Association would like to find ways to handle better.

In that few seconds it is useful to have an agent who is alert – one who is not tired dialing dozens of numbers before finding a potential client at the other end.  A predictive dialer system helps relieve the call center agent of the need to dial a lot of numbers manually.  But is it not just the dialing that helps the call center agent most, but a host of other ‘intelligent’ features built into the system.

Before the software dials a number it can check to make sure that the number is not included in any ‘no call’ list.  While the system dials from a pre-programmed list of contacts, it is smart enough to drop the call when no one answers, if there is a busy signal or if it hears a fax tone.  Similarly, calls to disconnected lines, or ones handled by answering machines are dropped.  The call center agent only enters the picture when a call results in a live human response.  Advantages of automated systems are discussed in detail at

The most common predictive dialer system available usually has features that allow collection of call data.  The system is purged of contacts in the ‘no call’ list, those which are disconnected, wrong numbers, fax lines or those manned by answering machines.  Many automated systems are capable of collecting data such as whom to call back later, prospective clients who are just not interested, client data and call history.  Some can even predict the best time to place a call to increase the chance that the prospective client will be available, and to predict high percentage sales leads.

Automated dialing systems are helping call center agents meet quotas, increase sales and improve telemarketing efficiency.